Privacy Policy.

Last updated: May 2026

This Privacy Policy explains how Pro Line Finish Carpentry Inc. collects, uses, and protects information submitted through this website, by phone, by email, by text, or through normal project inquiry communications.

Information we collect

We collect information you choose to provide when you contact us, request an estimate, submit a form, call, text, or email. This may include:

• Your name, phone number, and email address
• Your project address, city, or general project location
• Your project type, timeline, budget range, and message details
• Photos, drawings, measurements, or files you choose to send
• Communication history related to your inquiry or project

Website and technical information

Like most websites, this site may collect basic technical information through hosting, form handling, security, analytics, or browser tools. This may include IP address, browser type, device information, pages visited, approximate location data, referral source, and the date and time of a visit.

How we use information

We use the information we collect to:

• Respond to inquiries and estimate requests
• Understand project scope, location, and timing
• Schedule calls, site visits, estimates, or follow-up communication
• Prepare written estimates, project notes, and practical business records
• Coordinate with appropriate team members or trade partners when needed
• Improve website usability, security, and inquiry handling

Photos, files, and project details

Photos and files you submit are used to understand the work you are asking about and to prepare for a conversation, estimate, or project review. Please do not submit sensitive personal information in photos or documents unless it is necessary for the project.

Project photos are not sold. If Pro Line would like to use completed project photos for portfolio, website, or marketing purposes, permission should be discussed separately.

How information is shared

We do not sell or rent personal information. We may share information only when reasonably needed for business operations, such as:

• With website hosting, form handling, email, phone, storage, analytics, or security providers
• With Pro Line team members or trade partners involved in reviewing or completing the requested work
• When required to comply with legal, insurance, safety, accounting, or recordkeeping obligations
• To protect the rights, safety, property, or security of Pro Line, customers, workers, or others

Third-party services

This website may rely on third-party services for hosting, form submissions, fonts, analytics, spam prevention, email, phone communication, file handling, and security. Those services may process limited information as needed to operate the website or route your inquiry.

Cookies and similar tools

This site may use cookies or similar technologies for basic website functionality, performance, analytics, spam prevention, or security. You can usually adjust cookie preferences through your browser settings, though some website features may not work as intended if cookies are blocked.

How long information is kept

Inquiry and project information may be kept for as long as reasonably needed to respond to your request, maintain business records, complete project-related work, support warranty or follow-up needs, meet legal or accounting obligations, and protect legitimate business interests.

Your choices

You may contact Pro Line to ask for an update, correction, or removal of information you submitted. Some information may need to be retained for legitimate business, legal, tax, insurance, warranty, dispute-resolution, or recordkeeping reasons.

Security

We use reasonable administrative, technical, and practical safeguards to protect submitted information. No website, email, text message, file upload, or internet transmission can be guaranteed to be completely secure.

Children’s privacy

This website is intended for homeowners, property owners, and adults requesting finish carpentry services. We do not knowingly collect personal information from children.

Links to other websites

This site may link to third-party websites or services. Pro Line is not responsible for the privacy practices, content, or security of those outside websites.

Policy updates

This Privacy Policy may be updated from time to time. The updated version will be posted on this page with a revised “Last updated” date.

Contact

For privacy questions or requests, contact Pro Line Finish Carpentry at prolinetrim1@gmail.com or call 231-571-8001.